Return Policy
You have 14 days from the date of receiving your product to request a return. To be eligible for a return, your item must be in the same condition as received, including all original packaging and materials, and accompanied by a receipt or proof of purchase. Please note that we do not cover the shipping costs for returns.
Contact Us
Email hello@cozyselects.com with your order number, product photos (or video), and a copy of your receipt. We will then provide a mailing address.
Package the Product
Place the product in its original packaging and secure it in a sturdy box to prevent damage during shipping. Include your order number inside the package.
Ship the Package
You are responsible for the product until it reaches our return center. We recommend keeping proof of postage.
Refund Confirmation
Once we receive and inspect the returned product, we will send you a confirmation email detailing your refund status.