Warranty & Service

We are committed to providing high-quality products, and each item undergoes strict quality control. All products come with a one-year warranty covering defects in materials and workmanship. Please note that the warranty does not cover damage caused by misuse, neglect, or improper handling.

How to Request Warranty Service

If your product has an issue within the warranty period, please contact us at hello@cozyselects.com with your order number, product photos or video, and a detailed description of the issue. Our customer service team will reach out to you with further instructions.

Repair & Replacement

During the warranty period, if our technical team confirms a defect in materials or workmanship, we will provide repair or replacement services free of charge. If the product cannot be repaired, we will replace it with a new one of the same model.